Every feature your banquet business needs
From lead capture to final payment, BanquetEase covers every aspect of venue management.
Lead Management
Capture leads from 22+ sources including WhatsApp, Instagram, walk-in, and AI chatbot. 12-stage lifecycle tracking with AI-powered scoring (0-100) using Google Gemini. Smart follow-up suggestions with best channel and time recommendations.
Booking System
Complete booking lifecycle from tentative to completed. Visual hall availability calendar with real-time conflict prevention. Multi-hall, multi-slot support with automatic price calculation including festival and season surcharges.
Event Management
Day-of execution checklists with staff assignments. Vendor coordination and catering management. Real-time progress tracking with completion percentage. Post-event review collection via QR codes.
Billing & Payments
Automatic invoice generation with dynamic line items. Payment tracking with receipts. GST-compliant formatting with branch-specific details. PDF generation and delivery via email and WhatsApp.
Kitchen & Inventory
Raw material stock management with automatic low-stock alerts. Stock ledger with complete audit trail. Purchase order workflow from draft to delivery. Vendor-linked procurement.
Decor Packages
Visual decor package catalog with image galleries. Client-facing selection flow during booking. Add-ons and upgrades management. Customization notes per event.
Dynamic Pricing
Rule-based pricing with festival surcharges, peak season multipliers, and day-of-week premiums. Visual calendar preview showing effective prices. Multiple hall and franchise-level rules.
Analytics & Reports
7 analytics tabs: Revenue, Bookings, Leads, Payments, Inventory, Events, and Staff. Export to CSV, Excel, and PDF. Date range filters and comparison periods.
Review System
QR code-based review collection with multi-category rating. AI sentiment analysis and keyword extraction. Management responses with AI-suggested templates. Google review integration.
RBAC Security
8 granular roles: Super Admin, Franchise Admin, Branch Manager, Accountant, Kitchen Manager, Sales Executive, Operations Staff, and Receptionist. Field-level permissions and temp staff with auto-expiring access.
Notifications
Multi-channel notifications via push (OneSignal), WhatsApp (WATI), and email (Resend). Configurable per-user preferences. Follow-up reminders, payment alerts, and booking confirmations.
AI Features
Lead scoring, smart follow-up suggestions, revenue forecasting, auto-generated proposals, sentiment analysis, menu recommendations, and dynamic pricing suggestions — all powered by Gemini API.
Multi-Franchise
4-level hierarchy: Platform → Franchise → Branch → Hall. Franchise-level and branch-level settings. Cross-branch analytics and reporting for franchise admins.
Audit Logs
Immutable audit trail for all operations. User action tracking with before/after snapshots. IP address logging. Filterable by entity type and user.